Shipping Policy

Effective Date: [04/27/2025]

Thank you for visiting and shopping at Candcmediaproduction! Below is our shipping policy to help set clear expectations.

1. Processing Time

• All orders are processed within 2–5 business days.

• Orders are not processed, shipped, or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will communicate any significant delays via email.

2. Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery times:

  • Standard Shipping: 5–10 business days

  • Expedited Shipping: 2–5 business days

• Delivery times are estimates and not guaranteed. External factors such as carrier delays or weather may impact delivery.

3. Shipment Confirmation and Order Tracking

• You will receive a shipment confirmation email with your tracking number(s) once your order has been shipped.

• The tracking number will be active within 24 hours.

4. Shipping Providers

• We currently ship through [Insert Carriers, e.g., USPS, UPS, FedEx, DHL].

5. Shipping Restrictions

• At this time, we only ship within [the United States / or list your countries you ship to].

• We do not ship to P.O. Boxes or APO/FPO addresses unless specified otherwise.

6. Lost or Damaged Packages

• Candcmediaproduction is not responsible for products damaged or lost during shipping.

• If you receive your order damaged, please contact the shipment carrier to file a claim.

• Save all packaging materials and damaged goods for your claim.

7. International Shipping (If Applicable)

• International shipping rates and delivery times vary by destination and will be calculated at checkout.

• Customers are responsible for any customs duties, taxes, or fees.

8. Contact Us

If you have any questions about your order or shipping, please contact us at:

📧 Email: candcmediaproduction@gmail.com